Leadership, Communications & Interpersonal Skills
Management & Leadership
Course Description
INTRODUCTION
Self-mastery is not
achieved by accident - it is a process that occurs as we interact effectively
with the events and circumstances of our lives. Each moment of our lives
provides an opportunity to practice self-mastery by expanding our visions,
awakening the faculties of our minds and our hearts, and assuming full
responsibility for living, growing, and contributing.
As we master our own
emotions, we can enhance our ability to lead others, acting as a role model and
someone others would truly wish to follow. Through this Communications and
Inter-personal Skills training course, you will learn a great deal about yourself
– how you think, how you perceive the world and how others perceive you, how
you communicate and how you can enrich your communication skills - and through
that process you will learn how to lead others with great skill.
Objectives
The main objectives of
this Communications and Inter-personal Skills training course are:
Study effective
management of our thoughts, beliefs, focus and action
Understand the impact
of our values on our actions
Consider how to build
confidence, enthusiasm and courage
Explore methods of
improving communication
Examine how to enhance
personal leadership skills
Analyze the public
face of the leader.
Personal Impact
Delegates attending
this Communications and Inter-personal Skills training course will:
Sharper focus on
valuable goals
Greater
self-understanding
Increased ability to
achieve success
Improved communication
skills
Enhanced leadership
skills
Greater levels of
personal productivity.
Course Outline
Day 1
Self-Mastery, Reality
and Responsibility
Controlling your
Thoughts and Your Actions - Taking Charge of your Brain
Shifting Paradigms to
Bring Success
Tapping the Power of
the Emotional Loop - The Shadow of the Leader
Gaining Power and
Freedom by Taking Responsibility
The Power of Beliefs
Developing the Quality
of Persistence
Developing the Quality
of Resilience
Developing the Quality
of Courage
Day 2
Achieving Your Vision
Analysing the Impact
of Values on Your Leadership
Understanding How Your
Values Impact Your Purpose
Designing Your Destiny
with the Power of a Personal Vision
Directing Your Focus
on Outcomes-focused Objectives
The Power of Beliefs
Developing the Quality
of Self-confidence
Developing the Quality
of Enthusiasm
Operating with
Personal Integrity
Day 3
Advanced Communication
Skills
Communicating with
Intention - Understanding the Communication Process
How Communication
Breaks Down and How to Avoid it Happening
Building Rapport by
Using Active Listening Techniques
Planning Effective
Oral Communication
Delivering Effective
Oral Communication – Techniques and Tips to Get your Message Across
Synchronising Your Verbal and Nonverbal Communication –
Building a Commanding Personal Style
Dealing with Different
Communication Styles and Needs
Day 4
Leadership
Understanding The
Importance of Emotional Intelligence
Developing
Self-awareness, Motivation, Empathy and Social Skills
Moving to A New Model
of Empowerment
Recognizing 21st
Century Leadership Skills
Interpreting
Institutional and Interactive Leadership
Comprehending The
Difference between Leadership and Management
Utilizing Effective
Situational Leadership
Learning The 4 Es of
Leadership at GE: Energy, Excite, Edge and Execute
Evaluating The
Leadership Secrets of Jack Welch
Investigating Theories
of Motivation
Day 5
The Public Face of the
Mature Leader
Making Successful
Presentations
Influencing through
Appeal to Achievement of a Vision
Influencing through
The Utilization of Logic
Influencing through A
Genuine People Orientation
Displaying Personal
Power in Communications
Overcoming The Failure
Mechanism
Running Productive
Meetings
.Reviewing The Course