Advanced Supervisory Skills

Management & Leadership

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Introduction

This empowering training course, Advanced Supervisory Skills’ is especially designed for all those who have the potential and capabilities of expanding their leadership Supervisory skills. Bill Gates, the Founder of Microsoft has stated that, "As we look ahead into the next century, leaders will be those who empower others!”

This training course is specifically prepared to empower selected individuals to develop these dynamic leadership skills. Team leaders and new managers, whatever their job title, if they are in charge of others then they will be helped greatly by this course.

The latest leadership development research and interpersonal relationship skills will be presented on this dynamic training course.  These cutting-edge market techniques will cause each participant to be real success leaders in their field.

Objectives

At the end of this training course, you will learn to:

·         Know what real supervision is, and its required strategies

·         Understand and practice basic supervisory skills

·         Define the difference between the supervisory and the operational roles

·         Explain what motivates you and describe ways to motivate others effectively

·         Use different techniques to communicate effectively with your Team

Course Outline

Day One: Developing the Supervisor Leader

·         The Challenge of Supervisory Personal Development

·         The Difference between Doing and Supervising

·         Knowing How to Develop Essential Interpersonal Relationship Skills

·         How to Develop Effective Self-coaching Skills

·         What are the Skills and Attributes of an Effective Supervisor?

·         Developing a Positive Leadership Mindset

Day Two: Managing Performance for Effective Results

·         Characteristics of Performance Management

·         Getting Productivity through People

·         The Importance of Strategic Goal Setting

·         How, When and to Whom to Delegate

·         Knowing the Benefits of Effective Delegation

·         Getting and Managing Results

Day Three: Managing Performance Problems and People

·         What motivates me and others?

·         Understanding the 3 Major Types of Motivation

·         How to Manage Conflict

·         Working with Different Types of Personalities

·         What to do when a problem arises?

·         Effective Listening and Questioning Skills

Day Four: Communicating Clearly, Confidently and Concisely

·         What is Communication, and the 3 major levels of Communication?

·         Understanding the Communication Cycle

·         The Significance of Non-Verbal Communication

·         How to Make an Effective Presentation

·         Planning and Running a Team Meeting

·         How to be an Effective Decisive Decision Maker

Day Five: Building Proactive Leadership Empowerment

·         What is personal empowerment influence?

·         Developing Your Mind, Attitude, Appreciation and Character Influence

·         Building Trust and Believability: Walking Your Talk

·         Essential Qualities of a Top Supervisor

·         How to Shape and Build a Powerful, Productive Team

·         How to Stay Motivated and Know How to Develop Your Proactive Plan of Action